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Shipping & Returns

We ship from our Portland,Oregon location within 3 days of receiving your order.

We offer UPS and US Postal Service delivery to United States and Canada locations. International locations will be shipped via UPS or US Postal Service and shipping prices will be confirmed with the customer before charging.

Our shipping fee is based on the weight and destination of your package.

Visit www.ups.com to track your package. The tracking number begins with "1zx5x"
Visit www.usps.com and click on "Track and Confirm". Have your tracking number (starting with 9101) ready.

If we have any problems with your order, we will attempt to contact you via your email or phone. If we are unable to reach you, we will cancel your order and not charge you.

Free Shipping on Orders Over $75

We offer free shipping for orders over $75 with the following restrictions:
  • The delivery location must be within the United States, excluding Alaska, Hawaii and Puerto Rico.
  • The order will be shipped in the most inexpensive way (usually US Postal Service)
  • There is a $1.50 handling fee for processing your order. This pays part of the cost of mailing supplies.

Returns

We like to please our customers. Please contact us at any time with any questions regarding your order.

Unopened products in good condition may be returned upon approval of our office. Please contact us within 10 days of receipt to get approval for the return.
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